Autovaletdirect

Autovaletdirect

Case Study

Paul Salmon - AutoValetDirect franchisee - Birmingham

Why I chose franchising
Franchising really appealed to me as I wanted to be my own boss, but with the guidance, backup and ‘know how’ of a successful company behind me. I also knew the chances of success in a new franchise business would be much higher.
 
What I did before taking up a franchise
Before I launched my own franchise business, I worked as retail store manager.

How I raised the finance
I was able to get a loan for most of it from Lloyds TSB

The training and support I receive from my franchisor
The training itself has been thorough. You also receive constant feedback so as to know how you are progressing. You are never made to feel that you are on your own, because the franchiser is always available for advice, and you also have the comfort of knowing you have the back up of more experienced franchisees to call on for help and advice.
 
The challenges I have faced
The main challenge was to feel totally out of my comfort zone as I was going in for something that I had no real experience in, but it still excited me to find out.Knowing that there isn’t the safety net of having a set wage at the end of each month is also a challenge, but knowing that through hard work and smart thinking, with an objective to aim for, I can achieve much more financially

My advice to someone thinking of buying their first franchise
My advice to someone considering franchising is that research is very important; there are a lot of unethical franchises out there. Also, check if there is a demand out there for the service or product being offered.
My plans for the future.
My plan is to be a successful franchisee with Autovalet Direct, building a large customer base, by offering exceptional service that customers will want to keep coming back to.

 


Shaun Kinsell - Autovaletdirect Stourbridge, West Midlands

Why I chose franchising
I liked the concept of franchising and realised its potential as a route into business start-up for me. The main elements I identified as being beneficial were - proven sales, tried & tested work ethics, and the support & back up.
 
What I did before taking up a franchise
Before buying my franchise I was a HGV Lorry Driver / Shunter Tug Driver.
 
How I raised the finance
I raised the finance from an investment I had made when I was younger, with the remaining balance coming from a business loan.
 
The training and support I receive from my franchisor:
  • I have received excellent training and support. This has included:
  • One week field training with an established franchisee
  • Meeting of suppliers face to face
  • Full explanation of operations manual
  • 4 days personal support within area of franchise
  • Data base from Autovaletdirect & suppliers
  • 24 hour contact numbers & 24 hour manned call centre
  • Day-to-day contact
  • Good achievable business plan
The challenges I have faced
The biggest challenge for me was breaking away from the mundane Friday afternoon payslip, and the learning process required to start my own franchise. Paper chain delays from the Bank (they honoured all agreements) were also challenging.
 
My advice to someone thinking of buying their first franchise:               
  • Do thorough research
  • Get full backing from family
  • Make sure it’s what you want to do
  • Get reports on contract from a franchise solicitor
  • Check they are bfa members
  • Can you fund the project & how
  • Go into the venture with a clear head
  • Good achievable business plans
My plans for the future
I plan to expand my territory to become a multi-franchise operator for Autovaletdirect.
 

 

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